Privacy Policy
Last updated: June 10, 2026
This Privacy Policy explains how DSRV USA Inc., operating as "Bind" ("Bind", "we"), collects and uses information when you use our Service. By using the Service, you agree to this Policy.
1. Information we collect
- Contact details you provide (e.g., email) when you deposit a card, request a card, or contact us.
- Card and order information (card details, deposits, purchases, withdrawals, shipping address for withdrawals).
- Blockchain data such as wallet addresses and storage receipt transfers. Note that information recorded on a public blockchain (Polygon) is public and outside our control.
- Payment information is processed by our payment provider (Stripe). We do not store full card numbers.
- Usage data such as basic logs needed to operate and secure the Service.
2. How we use it
To provide storage and withdrawal services, process purchases, issue storage receipts, communicate with you, prevent fraud, comply with legal obligations, and improve the Service.
3. Sharing
We share information with service providers who help us operate (e.g., Stripe for payments, shipping carriers for withdrawals, infrastructure providers), and when required by law or to protect rights and safety. We do not sell your personal information.
4. Retention
We keep information as long as needed to provide the Service and meet legal, accounting, and security requirements.
5. Your choices
You may request access to, correction of, or deletion of your personal information, subject to legal limits, by contacting us. Note that blockchain records cannot be altered or deleted.
6. Security
We use commercially reasonable measures to protect information, but no method of transmission or storage is completely secure.
7. Children
The Service is not directed to individuals under 18, and we do not knowingly collect their information.
8. Changes
We may update this Policy; material changes will be posted here with an updated date.
9. Contact
Questions about privacy: our support email.
This document is provided for general information and is not legal advice. Please have it reviewed by qualified counsel before launch.
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